Title: ChatUP – Chat with operator button on your site
Author: Filippo Grassilli
Published: <strong>March 26, 2015</strong>
Last modified: April 27, 2015

---

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![](https://ps.w.org/chatup/assets/banner-772x250.jpg?rev=1121853)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/chatup/assets/icon-256x256.png?rev=1121853)

# ChatUP – Chat with operator button on your site

 By [Filippo Grassilli](https://profiles.wordpress.org/hyppocom/)

[Download](https://downloads.wordpress.org/plugin/chatup.zip)

 * [Details](https://frp.wordpress.org/plugins/chatup/#description)
 * [Reviews](https://frp.wordpress.org/plugins/chatup/#reviews)
 *  [Installation](https://frp.wordpress.org/plugins/chatup/#installation)
 * [Development](https://frp.wordpress.org/plugins/chatup/#developers)

 [Support](https://wordpress.org/support/plugin/chatup/)

## Description

ChatUP is an hosted service for operator live support provisioning to your website
visitors.
 The operator logs in the ChatUP site and waits visitors chat requests.
The chat is fullly web-based.

#### Features

 * Very simple to configure
 * Chat button available as WP widget for fast deployment
 * Operator-initiated chat session
 * Real-time monitoring of web site visitors
 * Italian and English localization

#### Important notice

You _must sign-in_ on [ChatUP site](http://chatup.it/) to use the service. If you
try the
 plugin without registration you’ll see an “Unauthorized site” icon instead
of the “Operator online” icon.

## Screenshots

 * [[
 * “Chat with operator” icon on your site
 * [[
 * Chat request by visitor
 * [[
 * Operator answer waiting (visitor side)
 * [[
 * Chat session (visitor side)

## Installation

#### English

 1. Upload the plugin to the ‘/wp-content/plugins/’ directory and activate it
 2. (ChatUP site) Register _free_ on http://chatup.it/sign-up and obtain your _Campaign
    ID_ after the E-Mail verification
 3. (WP admin) Insert that _Campaign ID_ in the _Settings>>ChatUP_ page of your WP 
    admin
 4. (WP admin) Place the _ChatUP button_ widget (in a visible area)
 5. (ChatUP site) Let ChatUP site verify the script on your site (to prove the ownership)
    through the _Add Site_ function of the _Campaign manager_
 6. Access _ChatUP operator panel_ and go online
 7. You’re ready to visitor’s chat requests

#### Italiano

 1. Installa il plugin nella cartella ‘/wp-content/plugins/’ e attivalo
 2. (su ChatUP) Registrati _gratis_ su http://chatup.it/registrati e, dopo la verifica
    dell’indirizzo E-Mail, ottieni il tuo _ID Campagna_
 3. (su WP) Inserisci questo _ID Campagna_ sul pannello _Impostazioni>>ChatUP_ del 
    tuo WP
 4. (su WP) Aggiungi il widget _Bottone ChatUP_ (in un’area visible)
 5. (su ChatUP) Effettua la verifica dello script (e prova di proprieta`) tramite la
    funzione _Aggiungi sito_ della _Gestione campagne_
 6. Accedi al _Pannello operatore_ di ChatUP e vai _online_
 7. Ora sei pronto per accettare le richieste di chat da parte dei visitatori

## FAQ

  Is the service free?

There is a trial period free, then for high traffic sites there is an annual fee.
The restriction is based on the number of exposures of the “Operator Available” 
button.
 We estimated that the restricion allows the majority of personal websites
to continue to use the free version.

## Reviews

There are no reviews for this plugin.

## Contributors & Developers

“ChatUP – Chat with operator button on your site” is open source software. The following
people have contributed to this plugin.

Contributors

 *   [ Filippo Grassilli ](https://profiles.wordpress.org/hyppocom/)

[Translate “ChatUP – Chat with operator button on your site” into your language.](https://translate.wordpress.org/projects/wp-plugins/chatup)

### Interested in development?

[Browse the code](https://plugins.trac.wordpress.org/browser/chatup/), check out
the [SVN repository](https://plugins.svn.wordpress.org/chatup/), or subscribe to
the [development log](https://plugins.trac.wordpress.org/log/chatup/) by [RSS](https://plugins.trac.wordpress.org/log/chatup/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0

 * Initial version

#### 1.1

 * Added options (hide unavailable, custom image urls)

## Meta

 *  Version **1.1**
 *  Last updated **11 years ago**
 *  Active installations **10+**
 *  WordPress version ** 3.8.5 or higher **
 *  Tested up to **4.2.39**
 *  Language
 * [English (US)](https://wordpress.org/plugins/chatup/)
 * Tags
 * [live support](https://frp.wordpress.org/plugins/tags/live-support/)[online support](https://frp.wordpress.org/plugins/tags/online-support/)
 *  [Advanced View](https://frp.wordpress.org/plugins/chatup/advanced/)

## Ratings

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/chatup/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/chatup/reviews/)

## Contributors

 *   [ Filippo Grassilli ](https://profiles.wordpress.org/hyppocom/)

## Support

Got something to say? Need help?

 [View support forum](https://wordpress.org/support/plugin/chatup/)