Helpmate \u2013 Live, Social & AI Chat with Built-in CRM<\/a><\/strong><\/p>\n\n Helpmate is a support automation plugin for WordPress that combines AI chatbot, live chat, CRM, appointments, booking, Facebook, Instagram, WhatsApp messaging, and automation tools in one system.<\/p>\n\n This AI chatbot for WordPress helps automate customer support, manage leads, handle live chat conversations, run booking and appointments, and centralize CRM data inside your WordPress dashboard.<\/p>\n\n If you need automation, AI chatbot, live chat, CRM, appointments and booking in one plugin, Helpmate replaces multiple tools.<\/p>\n\n https:\/\/www.youtube.com\/watch?v=koFRmV9h5CQ<\/p>\n\n\n\n Helpmate AI<\/strong>\n--Knowledge Base(30 Data Sources)<\/p><\/li>\n Automations<\/strong>\n--Test Chatbot\n--Customization(Partial)\n--Promo Bar(1 Template)\n--Sales Notifications(1 Template)<\/p><\/li>\n Inbox<\/strong>\n--All Conversations(Partial)\n--Chatbot(200 Chat Credits)\n--Tickets<\/p><\/li>\n CRM<\/strong>\n--Contacts(50)\n--Notes\n--Order Management\n--Leads (Chat Widget Leads)<\/p><\/li>\n Admin Hub<\/strong>\n--Teams & Roles\n--Manage API Key\n--Analytics<\/p><\/li>\n<\/ul>\n\n All Free Features + Below<\/p>\n\n Helpmate AI<\/strong>\n--Knowledge Base(1k to 30k)<\/p><\/li>\n Automations<\/strong>\n--Auto DM & Comments\n--Order Status Tracking\n--Product Search by Image\n--Refund & Return in Chat Window\n--Email Campaigns\n--Lead Capture\n--Coupon Delivery\n--Proactive Sales\n--Email Sequences\n--Abandoned Cart Recovery<\/p><\/li>\n Inbox<\/strong>\n--All Conversations\n--Chatbot, Unlimited Chat Credits With Own API Key\n--Live Chat\n--Social Messages\n--Comments on Social Media<\/p><\/li>\n Channels<\/strong>\n--Facebook Messages\n--Facebook Comments\n--Instagram Messages\n--Instagram Comments\n--WhatsApp\n--Live Chat\n--Contacts(Unlimited)\n--Appointments & Bookings\n--Segments\n--Custom Fields\n--Tasks\n--Email Templates<\/p><\/li>\n<\/ul>\n\n\n\n Helpmate All Features<\/a><\/strong><\/p>\n\n = Helpmate's Features \ud83d\udc47=<\/p>\n\n Here\u2019s a straightforward look at what Helpmate can do for your WordPress business.<\/p>\n\n Helpmate is a support automation plugin for WordPress designed to automate repetitive customer support tasks and reduce manual workload. The support automation system helps businesses manage conversations, automate responses, and improve efficiency inside the WordPress dashboard.<\/p>\n\n Helpmate is built for automation:<\/p>\n\n Automation helps increase engagement, leads and sales without manual effort.<\/p>\n\n\n\n Helpmate includes an AI chatbot for WordPress that automatically responds to customer inquiries and support questions. This WordPress chatbot uses knowledge base training and customizable behavior settings to deliver accurate responses.<\/p>\n\n Helpmate AI chatbot helps automate customer support and engagement:<\/p>\n\n This AI chatbot reduces manual support work and improves response speed.<\/p>\n\n\n\n Helpmate provides a live chat plugin for WordPress with a centralized omnichannel inbox. The live chat system allows businesses to manage all conversations from one dashboard.<\/p>\n\n Helpmate includes a complete live chat and messaging system:<\/p>\n\n This live chat plugin centralizes customer support and messaging.<\/p>\n\n\n\n Helpmate supports multiple communication channels to unify customer support automation.<\/p>\n\n Connect multiple channels:<\/p>\n\n Manage all communication inside WordPress.<\/p>\n\n\n\n Helpmate includes a built-in CRM for WordPress that helps manage contacts, leads, and customer data directly inside the WordPress admin panel.<\/p>\n\n Helpmate includes a full CRM system:<\/p>\n\n This CRM helps organize customers, leads, appointments and support data in one place.<\/p>\n\n\n\n Helpmate includes an appointments and booking system for WordPress that integrates with live chat, CRM, and automation tools.<\/p>\n\n Helpmate supports appointments and booking management:<\/p>\n\n The appointment booking system works alongside AI chatbot and support automation to streamline scheduling and customer communication.<\/p>\n\n\n\n Helpmate includes an admin hub for managing support automation, AI chatbot, live chat, CRM, and booking features from one dashboard.<\/p>\n\n Admin features:\n* Teams and roles\n* Analytics dashboard\n* Manage modules<\/p>\n\n Control support automation, AI chatbot, CRM and live chat from one admin hub.<\/p>\n\n\n\n One plugin. Complete support automation system.<\/p>\n\n\n\n Check All Free and Pro Features<\/a><\/strong><\/p>\n\n You need to use own OpenAI API key to do that.<\/p><\/dd>\n Not at all. If you can install a WordPress plugin, you can use Helpmate easily.<\/p><\/dd>\n No, Helpmate is not here to replace your support team. It\u2019s designed to enhance and support them.<\/p><\/dd>\n Not at all. Helpmate is lightweight and optimized for performance. Its JavaScript files are deferred<\/strong>, so they only load on the frontend when needed \u2014 ensuring your site stays fast.<\/p><\/dd>\n Yes, You can use it in any WordPress website like store, personal, company etc.<\/p><\/dd>\n You can train the chatbot in 5 different ways:<\/p>\n\n Yes! Simply input your questions and answers in the Q&A dashboard.<\/p><\/dd>\n Yes, you can review all chat history. If the bot gives an incorrect answer, you can add the correct one to improve future responses.<\/p><\/dd>\n Yes, you can view all trained data \u2014 and delete or update it at any time.<\/p><\/dd>\n No, Helpmate does not automate ticket replies. We\u2019ve intentionally kept this part for human intervention, as relying solely on AI may lead to customer dissatisfaction in complex or sensitive cases.<\/p><\/dd>\n Following languages are supported by ai chatbot but not limited to...\n- English\n- Spanish\n- French\n- German\n- Chinese (Simplified and Traditional)\n- Japanese\n- Korean\n- Italian\n- Portuguese\n- Dutch\n- Russian\n- Arabic\n- Hindi\n- Bengali\n- Turkish\n- Swedish\n- Norwegian\n- Danish\n- Finnish\n- Polish\n- Greek\n- Hebrew\n- Vietnamese\n- Thai<\/p><\/dd>\n Absolutely. Customers can track their orders using their email, phone number, or order ID \u2014 no login required.<\/p><\/dd>\n Both! You can choose to deliver coupons manually or automate them based on user behavior, like exit intent.<\/p><\/dd>\n Helpmate includes a smooth human handover option with one-click links to WhatsApp, Messenger, or direct phone support.<\/p><\/dd>\n Yes, depending on your license. We offer single-site and multi-site licenses. Please check your plan details before deploying to additional domains.<\/p><\/dd>\n Yes, Helpmate is designed to be theme-agnostic. It works seamlessly with any modern, well-coded WooCommerce theme.<\/p><\/dd>\n Absolutely. Helpmate works flawlessly with popular page builders including Elementor, Divi, WPBakery, and Gutenberg.<\/p><\/dd>\n All data is stored securely on your own WordPress server. Helpmate does not send your customer data to any third-party services.<\/p><\/dd>\n Yes. You can customize the chatbot's colors, icon, welcome message, and branding to match your store's look and feel.<\/p><\/dd>\n Yes, Helpmate is fully responsive and optimized for all mobile devices and screen sizes.<\/p><\/dd>\n Yes, Helpmate is modular. You can enable or disable features like order tracking, coupon delivery, or proactive sales based on your business needs.<\/p><\/dd>\n Yes. You can use Helpmate to collect user emails, phone numbers, or custom information during conversations.<\/p><\/dd>\n We provide detailed documentation, video tutorials, and email-based support. Premium users also get priority assistance.<\/p>\n\n<\/dd>\n If you want to contribute, go to our Helpmate GitHub Repository<\/a> and see where you can help.<\/p>\n\n<\/dd>\n This plugin relies on an external service operated by RhapsodyPlugins<\/a> to provide AI chatbot functionality.\nWhen you use the chatbot, your messages are securely transmitted to our servers where they are processed and a response is returned.<\/p>\n\n This plugin connects to an API to do following things.\n- Process AI chat\n- Store documents uploaded by you in a vector database<\/p>\n\n We do not store personal data beyond what is required to provide the service.\nFor full details, please review our policies below:\nTerms of use<\/a>, Privacy policy<\/a>.<\/p>\n\n<\/dd>\n\n<\/dl>\n\n\nKey Features<\/h3>\n\n
Free Features<\/h4>\n\n
\n
Pro Features<\/h4>\n\n
\n
\u2699 Support Automation System<\/h4>\n\n
\n
\ud83e\udd16 AI Chatbot for WordPress<\/h4>\n\n
\n
\ud83d\udcac Live Chat & Omnichannel Inbox<\/h4>\n\n
\n
\ud83d\udcf1 Channels Supported<\/h4>\n\n
\n
\ud83e\udde0 Built-in CRM for WordPress<\/h4>\n\n
\n
\ud83d\udcc5 Appointments & Booking System<\/h4>\n\n
\n
\ud83c\udfe2 Admin Hub & Team Management<\/h4>\n\n
\ud83d\ude80 Why Choose Helpmate?<\/h4>\n\n
\n
Installation Requirements<\/h3>\n\n
Minimum Requirements<\/h4>\n\n
\n
Recommended Requirements<\/h4>\n\n
\n
Installation Process<\/h3>\n\n
\n
\/wp-content\/plugins\/<\/code> directory, or install via WordPress admin.<\/li>\nVersion Update Logs<\/h3>\n\n
2.0.2 - 2025-03-11<\/h4>\n\n
\n
2.0.1 - 2025-02-27<\/h4>\n\n
\n
2.0.0 - 2026-02-22<\/h4>\n\n
\n
1.1.6 - 2025-11-29<\/h4>\n\n
\n
1.1.5 - 2025-11-23<\/h4>\n\n
\n
1.1.4 - 2025-11-05<\/h4>\n\n
\n
1.1.3 - 2025-11-03<\/h4>\n\n
\n
1.1.2 - 2025-10-30<\/h4>\n\n
\n
1.1.1 - 2025-10-26<\/h4>\n\n
\n
1.1.0 - 2025-10-16<\/h4>\n\n
\n
1.0.0 - 2025-10-05<\/h4>\n\n
\n
\n
How can I use unlimited chat?<\/h3><\/dt>\n
Do I need to know how to code?<\/h3><\/dt>\n
Is this a full replacement for human support agents?<\/h3><\/dt>\n
Will this slow down my Website?<\/h3><\/dt>\n
Can I use in any WordPress website?<\/h3><\/dt>\n
In how many ways can I train the chatbot<\/h3><\/dt>\n
\n
\n
\n
\n
\n
\n
Can I train the chatbot using my own FAQ content?<\/h3><\/dt>\n
Can I view chat history?<\/h3><\/dt>\n
Can I see the data I\u2019ve trained the bot with?<\/h3><\/dt>\n
Can AI respond to support tickets?<\/h3><\/dt>\n
How many languages does the chatbot support?<\/h3><\/dt>\n
Can users track orders using a phone number?<\/h3><\/dt>\n
Is the coupon system automatic or manual?<\/h3><\/dt>\n
What if a customer wants to speak with a real person?<\/h3><\/dt>\n
Can I use Helpmate on multiple websites?<\/h3><\/dt>\n
Does Helpmate work with any WooCommerce theme?<\/h3><\/dt>\n
Is Helpmate compatible with page builders like Elementor or Divi?<\/h3><\/dt>\n
How is customer data handled and stored?<\/h3><\/dt>\n
Can I customize the chatbot\u2019s appearance?<\/h3><\/dt>\n
Does Helpmate support mobile users?<\/h3><\/dt>\n
Can I turn off certain features I don\u2019t need?<\/h3><\/dt>\n
Is there a way to collect leads through the chatbot?<\/h3><\/dt>\n
What kind of support do I get with Helpmate?<\/h3><\/dt>\n
How can I become a Contributor<\/h3><\/dt>\n
Privacy & External Service<\/h3><\/dt>\n
2.0.2 - 2025-03-11<\/h4>\n\n
\n
2.0.1 - 2025-02-27<\/h4>\n\n
\n
2.0.0 - 2026-02-22<\/h4>\n\n
\n
1.1.6 - 2025-11-29<\/h4>\n\n
\n
1.1.5 - 2025-11-23<\/h4>\n\n
\n
1.1.4 - 2025-11-05<\/h4>\n\n
\n
1.1.3 - 2025-11-03<\/h4>\n\n
\n
1.1.2 - 2025-10-30<\/h4>\n\n
\n
1.1.1 - 2025-10-26<\/h4>\n\n
\n
1.1.0 - 2025-10-16<\/h4>\n\n
\n
1.0.0 - 2025-10-05<\/h4>\n\n
\n